Get your DigitsUp!

We help brands make smarter marketing decisions.

Execution is not the problem. Decision-making is. We run Email, SMS, and Loyalty for brands that want marketing built on evidence, not opinions.
Built With Partners, Not Just Clients
Lifecycle Marketing Built to Scale Smarter

Data-Driven Growth for Brands That Want More Than Revenue Spikes

We build high performance lifecycle systems that support your full funnel. Email, SMS, loyalty, and analytics all working together to drive higher LTV and stronger customer relationships without relying on constant promotions.
A Full-Funnel Retention Engine

Core Services

We combine digital and physical touchpoints—flows, loyalty, subscriptions, and direct mail—to drive repeat revenue and real LTV.

Lifecycle Automation

Build high-performing flows that guide customers from first click to repeat purchase.

Campaign Management

Launch smarter campaigns with strategic sends, segmentation, and channel-specific planning.

Deliverability Optimization

Improve inbox placement, reduce bounce rates, and protect your sender reputation.

Creative & Copywriting

Craft high-converting copy and design that captures attention and drives action.

Loyalty Systems

Launch data-driven loyalty and subscription programs with tiers, perks, and personalized retention triggers.

Persona Insights

Identify key segments and buyer behaviors to personalize every touchpoint.

Measured in Results

Retention designed to move revenue, fast.

45+

Brands Scaled

Across DTC, subscription, and high-repeat commerce businesses
$50M+

Revenue Influenced

Across lifecycle systems we’ve built, optimized, and scaled for growth
30X

Top ROI Achieved

Achieved through focused lifecycle optimization and retention strategy
Built for Your Stack

Klaviyo and Shopify are better together. We’ve spent over a decade proving it.

As a Certified Klaviyo Platinum Partner, with 11+ years working hands-on, this is where we do our most impactful work. The data flows cleanly. The logic stays intact. The customer experience feels seamless because it is.
Other Tools We Love

Nothing works in isolation

Depending on your business, we regularly work with partner tools across loyalty, analytics, personas, subscriptions, direct mail, giveaways and more!
Proven Collaboration

Real Partnerships

What started as a focused lifecycle project has since evolved into a much deeper partnership. Digits Up now supports us across lifecycle strategy, tech stack decisions, and cross-functional execution, working seamlessly alongside our digital paid media agency. Their ability to think strategically while executing tactically has had a real impact on how we operate and grow.
Jennifer @ Liverpool Los Angeles
Ecommerce Growth Architect
Built for Brands Ready to Scale

Work with DigitsUp

No pitch. No pressure. Just people who care deeply about marketing, data, and doing right by brands. If that resonates, we’d love to talk.
Frequently Asked Questions

Questions & Answers

Clarify any uncertainties you might have, ensuring a smooth and hassle-free experience for everyone.

We plan, build, and operate lifecycle marketing systems inside Shopify and Klaviyo. That includes auditing data and tracking, structuring customer segmentation, building and optimizing automated flows, planning and executing campaigns, managing SMS and loyalty programs, and continuously testing and refining performance. We work directly in your account, handle setup and execution end-to-end, and measure results based on revenue, retention, and customer behavior. We also use lifecycle data to inform paid media, creative, and onsite decisions so other channels benefit from the same insights.

No. Email is one execution channel. Our work spans email, SMS, loyalty, and lifecycle data, with insights shared across paid media, creative, social, and onsite optimization teams so all channels benefit from the same customer intelligence.

We specialize in Shopify and Klaviyo. DigitsUp is a Certified Klaviyo Platinum Partner with over 11 years of hands-on experience across both platforms. These tools form the foundation of our lifecycle and CRM work. We also have clients using tools like Mailchimp, Responsys, Braze, Campaigner, Mailerlite, Hubspot, Attentive, & more!

Yes. We regularly work with tools for analytics, customer segmentation, subscriptions, loyalty, attribution, direct mail, and giveaways. These tools support and extend Shopify and Klaviyo based on the needs of each business.

We work directly inside your systems, focus on lifecycle infrastructure rather than surface-level tactics, and measure success based on revenue and retention. We are not a design-only, copy-only, or campaign-only agency.

You work with a dedicated team that includes lifecycle strategy, execution, and analytics support. We do not outsource core work or rotate teams frequently. The people who onboard you are the same people who continue working on your account.

Onboarding starts with a full audit of your data, lifecycle setup, flows, campaigns, segmentation, and deliverability. We then define priorities, success metrics, and an execution roadmap before building or optimizing any programs.

Most clients see measurable improvements within 60 to 90 days. Timing depends on data quality, existing setup, and how much infrastructure needs to be rebuilt or optimized.

We measure success using revenue influenced, retention, repeat purchase rates, conversion rates, and lifecycle performance. Engagement metrics such as opens and clicks are used for diagnostics, not as primary KPIs.

No. We often work alongside in-house teams, paid media agencies, and creative partners. Our role is to own lifecycle execution and provide insights that support the broader marketing team.

Yes. We regularly collaborate with paid media, creative, and CRO partners. We share lifecycle insights and data to help other teams make better decisions.

Yes. We monitor deliverability, sender reputation, list health, and engagement trends to ensure emails reach the inbox and maintain long-term performance.